CEUs: 3.0   

Bring this program to your organization. It can be customized to meet your specific needs. Call 877-337-7681 for details or e-mail Katrina.

Participant comments from previous sessions:

"The trainer was excellent and made sure all expectations were met."

Length: 36 training hours (Participants attend all five sessions)

Instructor: Hanken

Who should attend: New trainers, soon-to-be trainers, and/or employees for whom training is one of his/her responsibilities.

• Ensure your grounding in core trainer competencies
• Build confidence in your effectiveness as a trainer
• Maximize your organization's return on training investment

Learning Outcomes:
By the end of this program, you will be able to:

• Set course objectives.
• Write lesson plans.
• Set up a classroom for maximum effectiveness.
• Design and use appropriate visual aids.
• Demonstrate three group participation techniques.
• Demonstrate effective platform skills.
• Demonstrate effective handling of questions.
• Demonstrate ways to effectively handle disruptive behavior.
• Evaluate a training session.

I. Introduction and icebreaker

II. Preparing for a training session

A. Writing objectives

B. Designing lesson plans

C. Using group participation techniques: lecturettes, buzz groups, case studies, role play, group discussions, experiential activities

D. Developing visual aids

E. Classroom readiness

III. Conducting the training session

A. Platform skills

B. Facilitating group participation

C. Handling questions

D. Handling disruptive behavior

E. Handling visual aids and AV equipment

IV. Evaluating the training session

A. The importance of feedback

B. Analyzing participant evaluations

C. Making revisions in your presentation

V. Practice session

A. Preparation workshop

B. 30-minute "real-time" videotaped presentation

VI. Final assessment, wrap-up and graduation