CEUs: 0.35  

Fee: $219 ($179 member)

Date: 3/24/09
Time: 8:00am-12:00pm
Location: Tempe - AGTS Learning Center

The Situational Leadership method (Blanchard and Hersey) holds that managers must use different leadership styles depending on the situation.  The model allows the supervisor to analyze a situation and then use the most appropriate leadership style for that set of circumstances.  Depending on an employee’s competence and commitment to the task, the leadership style should vary from one employee to another.  You may even lead the same employee one way one time and another way another time.

In this popular half-day program you’ll learn the important basics of Situational Leadership and be able to put them to work immediately.

Length:  One 4-hour session

Instructor:  Drury

Who should attend: Managers, supervisors, and team leaders.

Benefits:

• Increased employee productivity and morale.

• Greater confidence in your ability to successfully manage a wide variety of employees.

Learning Outcomes:

By the end of this program, you will be able to:

• Identify your basic leadership style preferences.

• Understand why one supervisory approach will not work with all employees all the time.

• Diagnose situations that call for different leadership styles.

• Avoid the problems associated with under and over supervising.

• Identify ways to coach employees to be more independent.

• Explore times when a more directive approach is needed.

Program Outline:

I.          Introduction to the Situational Leadership approach

II.          Identifying your leadership preferences

III.         Concepts of Situational Leadership

            A.         Customizing your approach in supervising employees–Supportive and Directive Behaviors

            B.         Diagnosing situations (Situational Leadership Board Game)

            C.         Exploring leadership effectiveness

IV.        Picking the most effective approach

            A.         Identifying employee needs on different tasks

            B.         Dangers of under and over supervision

            C.         Developmental interventions – helping employees to gain independence

            D.         Dealing with the inexperienced or unmotivated employee

V.         Applications– applying the model to employees in your work group