CEUs: 0.35

Bring this program to your organization. It can be customized to meet your specific needs. Call 877-337-7681 for details or e-mail Katrina.

Related Topics (Diversity):

• Diversity Training and Consulting

• Valuing and Managing Diversity

• Men and Women Working Together: A Gender Communication Workshop

Effective work relationships are critical to every employee’s success and are essential for building a cohesive workplace.  Diversity brings a richness to the workplace and also can pose challenges.  In this half-day workshop, you will learn how to be part of a team in a way that fosters empathy and an appreciation for the diverse needs, skills, talents, and contributions of all members.

Length:  One 4-hour session

Instructor:  Welch-McGrath

Who should attend: All employees

Benefits:

• Healthy, productive work relationships.

• Greater cooperation.

• High productivity.

• Improved morale.

Learning Outcomes:

By the end of this program, you will be able to:

• Define diversity and identify how it impacts the workplace.

• Recognize your attitude toward differences.

• Identify any perception issues that may contribute to diversity problems.

• Listen more effectively to what a person is trying to communicate.

• Devise an action plan to change your personal diversity issues into a positive experience for everyone.

• Develop a positive team concept approach to diversity.

Program Outline:

I.          Defining ways in which people are diverse

            A.         Cultural diversity

            B.         Functional diversity

            C.         Background diversity

            D.         Organizational diversity

II.          Perceptions

            A.         Exercise for identifying distortions

            B.         Methods for overcoming distortions

III.         Eliminating cultural collisions

            A.         Prejudice

            B.         Discrimination

            C.         Stereotyping/ Categorizing

IV.        Techniques for Managing Diversity

            A.         Three approaches to diversity

            B.         Solving diversity-based problems

            C.         Steps to a successful diverse workplace

V.         Action Plan for building an effective, diverse work team