CEUs: 0.60

Bring this program to your organization. It can be customized to meet your specific needs. Call 877-337-7681 for details or e-mail Katrina.

Related Topics (Meeting Skills):

• Robert's Rules of Order: The Art of Parliamentary Procedure

• Taking Minutes of Meetings

• Leading Effective Meetings

Length:  One 8-hour session

Instructor:  Royal

Who should attend: Team leaders and others who are responsible for directing the group problem solving process.

Benefits:

• Learn the skills for managing group process.

• Develop critical abilities such as directing the process, encouraging results and reflecting outcomes.

Learning Outcomes:

By the end of this program, you will be able to:

•  Identify methods for involving all team members, building consensus and gaining  commitment.

•  List useful tools for assisting in problem solving and decision making.

•  Describe techniques for using the knowledge and experience of all participants.

•  Discuss effective group process techniques.

Program Outline:

I.          Characteristics of healthy and unhealthy teams

            A.         Functions of group meetings

            B.         Leadership style and meetings

            C.         What goes wrong at meetings

            D.         The results of poor meeting leadership

II.          Leading a participative meeting

            A.         What meetings need

            B          Process vs. content

            C.         Presentation or facilitation

            D          Role of a meeting facilitator

III.         Planning and focusing the meeting

IV.        Encouraging participation

V.         Recording people’s ideas

VI.        Managing the group process

VII.       Getting to consensus and closure