CEUs: 0.30

Related Topics (Management Development/Supervisory):

• Basic Supervisory Skills

• Breaking the Birthday Code

• Leadership Challenge

• Coaching and Evaluating Performance

• Discipline & Corrective Action

• Equal Employment Opportunity

• Managing Employee "Attitude" Problems

• Performance Management

• Selection Interviewing: Hiring the Right One the First Time

• Is Supervision in Your Future?

• Supervisor's Academy

Many people in management or supervisory positions are expected to handle a number of projects and tasks that can’t be accomplished by just one person.  So what can you do? You have to figure out how to control your time and responsibilities instead of letting them control you.   Effective delegation skills are key in helping you control your workload.  Delegating doesn’t mean you hand a project over to someone else and forget about it.  Rather, you skillfully guide your employees to complete a task or project successfully.

Length: One 3.5-hour session

Instructor: AGTS Faculty

Who should attend: Supervisors or managers who have at least one year of experience, who have multiple job functions, and who oversee the work of three or more employees.

Benefits:

• Gain confidence in your ability to delegate to others.

• Raise overall team performance.

• Motivate employees to think for themselves and use good judgment.

• Free yourself to focus on your highest priorities.

Learning Outcomes:

• By the end of this program, you will be able to:

• Identify ways of improving delegation skills.

• Use a stepwise process for effective delegation.

• Decide which tasks or projects to delegate.

• Identify barriers to delegation and devise techniques to overcome them.

• Plan a specific delegation activity for on-the-job implementation.

Course Outline:

1. The process of supervision

2. What you need to do BEFORE you delegate

3. Levels of delegation

4. How to hold a delegation conversation

5. Identifying potential problems and their solutions ahead of time

6. Self-evaluation: What do you do well and what do you need to improve?

7. Create an Action Plan to implement back at the office